Our Support
With all our software solutions, we pay attention to excellent, smooth usability - and we accompany you during their use in your company. Individual consulting, training and software updates ensure that you can work innovatively and efficiently not only today, but also in the future.
What you can expect
We provide you with support tailored precisely to your requirements: By means of flexibly designed support modules, we accompany you during the installation and commissioning of our system solutions and provide you with reliable and expert advice - even for more complex issues. In addition, you can of course count on reliable, quickly accessible after-sales support.
Our drive? We want to enable you to balance your production in terms of efficiency and quality at the highest level. Continuously, and always at the cutting edge of technology. We are convinced that this can only be achieved with a perfect mix of know-how, IT and individual consulting.
Trainings
Learn to explore and make the most of the full functionality of the software. We offer training courses with the following levels:
- Level 1 provides you with solid basic knowledge. You will get an overview of the structure of the system as well as the basic functionality and handling of the software and learn how to use its essential features.
- Level 2 deepens this basic knowledge by means of advanced training. We introduce you to additional functions and enable you to make the most of the software's potential. In the process, you will learn, for example, how to prepare and carry out design and feasibility analyses.
Coachings
Do you want to train your employees in a targeted manner? Or would you like more in-depth individual training? We would be happy to conduct coaching sessions for you and your team, impart expert knowledge and share our know-how and experience with you in individually designed training sessions.
Software updates
Do you want the current state of the art to be reflected in your software? Do you want to get to know new features immediately? We will be happy to automatically provide you with updates that give you continuous access to further developments of our software.
"We have a diverse wealth of experience that benefits all of our clients. Give it a try."